Frequently Asked Questions & Answers
Here are the answers to some frequently asked questions about purchasing vehicles, heavy equipment, RVs, and more. If you don’t find the information you’re looking for, feel free to reach out to our Bay Auto Link team for personalized assistance.
Bay Auto Link offers a wide range of products for sale, including vehicles (cars, trucks, vans), heavy equipment, motorcycles, RVs, boats, and more. Whether you're an individual, a business, or in need of specialized machinery, we can connect you with the product you're looking for, all available for online purchase.
At Bay Auto Link, all purchases are done online. After you find the product you're interested in, you'll contact our sales agents for more details. Once you're ready to proceed, we’ll securely handle your payment through an escrow service, ensuring that funds are only released when you’ve received and inspected the product. You'll also have a 30-day inspection period to ensure it matches your expectations.
Unfortunately, as all of our products are listed online and stored at secure facilities, we are unable to offer in-person viewings or test drives before purchase. However, we offer a 30-day inspection period once the product is delivered, and if it doesn't meet your expectations, you can return it at our expense for a full refund.
Shipping times vary depending on your location and the product being shipped. Typically, vehicles and heavy equipment are delivered within 7-14 business days within the continental U.S. For international shipments or special requests, the timeline may be adjusted, and our sales agents will keep you informed throughout the process.
At Bay Auto Link, all transactions are secured using an escrow process. Once you confirm your interest in a product, we will send you the details and payment instructions. Your payment will be securely held in escrow until the product is delivered and inspected. If you choose not to keep the product within the 30-day inspection period, it will be returned at our expense, and you’ll receive a full refund.