Mon - Fri: 06:00AM - 06:00PM (PT)


HOW TO BUY

A Secure and Transparent Buying Process

At Bay Auto Link, we specialize in online vehicle and equipment sales with a safe and transparent purchasing process. Every transaction is securely handled to ensure buyer protection and satisfaction.

1. Select Your Item

Browse our listings across multiple platforms where our sales agents post available vehicles, heavy equipment, RVs, and more. Contact our agent for detailed information and availability.

2. Get Full Item Details

We provide detailed photos, specifications, and a condition report. Since we operate without a showroom, all transactions are conducted online.

3. Secure Your Purchase

Once you’re ready to proceed, we will email you the Sales Agreement and Payment Invoice. You will need to review, sign the Sales Agreement electronically, and return it to us.

4. Make a Secure Payment

After receiving your signed Sales Agreement, we will provide you with bank wire transfer details. Payments are processed through our escrow-secured corporate accounts with BOA, Chase, Wells Fargo, and Citibank.

5. Item is Shipped

Once payment is confirmed, we will arrange shipping to your address and provide a tracking number. Delivery time varies based on location.

6. 30-Day Inspection and 6-Month Warranty

Upon delivery, you will have 30 days to inspect and test the vehicle or equipment. If it does not meet expectations, you may return it at our expense for a full refund within 24 hours.

All purchases include a 6-month warranty covering major mechanical components.

7. Finalizing the Purchase

If satisfied, you will sign the title transfer documents to complete the transaction. Once we receive confirmation, the funds will be released to finalize the sale.

That’s it! Your purchase is complete, safely and securely.

Our Commitment to Safe Transactions

All payments are securely held in escrow accounts until you receive and inspect your item. This ensures buyer protection and eliminates fraud risks.

24/7 Customer Support

Our team is available Monday to Friday, 6:00 AM - 6:00 PM via phone, with 24/7 email support to assist you throughout the process.